Help & Contact
We’re here to help with any questions you have, provide information on who to contact for any more information and what to do in the event of an emergency. Our helpful guide may also help with any questions you have.
Contact us
You can email us if you need to check details of a booking or have a general query.
In an emergency
If you are in one of our vehicles and you need assistance please call Driverline 24/7 on 0333 241 2000.
If you are borrowing one of our E-Bikes please contact security on 01908 485655 or email security@vwfs.co.uk.
If you have been in an accident and need emergency care please call 999
Help
We have a list of topics to support you with your questions and queries.